Responsible Gaming at Casoola Casino

Our Commitment to Safe Play

Casoola Casino is licenced by the Malta Gaming Authority (MGA) — and that licence requires us to maintain responsible gambling programmes that actually work. We don't treat responsible gaming as a legal checkbox. We train our support team to recognise problem gambling patterns. We flag accounts showing high-frequency deposits, large loss sequences, and unusual play hours for welfare check-ins. We've voluntarily removed certain game features that research links to problem gambling severity. And we cooperate fully with self-exclusion requests — no delays, no attempts to retain players who've made that decision.

Gambling addiction affects roughly 1-3% of adults who gamble. That's a real number. If you're in that group or approaching it, we want to be the casino that helped you recognise it and take action — not the one that kept you playing. Every deposit limit, every self-exclusion, every cooling-off period activated through our system is a player taking control. We respect that completely.

Are You Gambling Responsibly? Self-Assessment

Check any statement that applies to you. If you check 3 or more, please reach out to one of the support resources below.